Question 1

What can I call a “Created” gem?

Accepted Answer

Federal Trade Commission has a clear definition of what can and what can not be called a “Created” gem. The FTC states "essentially the same optical, physical, and chemical properties as the stone named. A created gem is not the same as an imitation stone or nano stone (which is glass).

Question 2

Does Tairus produce all of its gems or buys some to re-sell?

Accepted Answer

Yes, Tairus produces all created emeralds in colombian and regular color by hydrothermal process, and our created Alexandrite is grown by pulled process.

Question 3

How can I tell the difference between a Tairus Created Gem and a natural stone?

Accepted Answer

Only a trained gemologist, after a in-depth examination, using advanced gemological equipment, can tell the difference. You can e-mail us for recommended labs in your area.

Question 4

What is the difference between a Tairus Created Gem and a natural gem?

Accepted Answer

Our gems are grown by men, while natural gems are found by men; a created gem is also significantly less expensive. That is all.

Question 5

How can I buy a Tairus Created Gem?

Accepted Answer

Visit our online shop or for any other inquiries please contact us.

Question 6

What payment method do we accept?

Accepted Answer

Our online shop only accepts PayPal transactions to our company account, which can be made at checkout. To wire bank transfers, you will need to make wholesale purchases  above $2,000 USD.

Question 7

Do we ship internationally?

Accepted Answer

Yes, we can ship to almost every country. If we are not able to ship to your particular country, we will issue an automatic refund.

Question 8

How long does shipping usually take?

Accepted Answer

We can ship by two carriers, either by Thai post or FedEx. Due to the global pandemic, Thai post can take between 2-12 weeks. Packages sent through Thai post have inconsistent and long deliveries. However, to ship faster and more reliably, we recommend shipping by FedEx. Fedex takes 3-5 business day.

Question 9

Does Tairus Created Gems come with warranty?

Accepted Answer

Yes, we guarantee our stones for a lifetime warranty for the color and quality of our stones. However, we can not accept returns according to our shipping/returns policy.

Company Frequently Asked Questions